The Cisco Unified IP Phone 7931G meets the communication needs of retail, commercial, manufacturing workers, and anyone with moderate telephone traffic but also specific call requirements. Dedicated hold, redial, and transfer keys are supplied to facilitate call handling in a retail environment.

• Lighted line keys -Twenty-four lighted line keys to which can be assigned individual lines-Each line key provides a busy-line indication if the line is shared with another IP phone; lighted line keys are also used to access services and call history directories and to activate the headset port
• Dedicated hold, redial, and transfer keys - Dedicated keys for hold, redial, and transfer-The hold key is colored red to make it clearly visible in a fast-moving call environment; the redial and transfer keys are provided to facilitate rapid call handling
• Lighted message waiting indicator - Lights turn on when there is new voicemail and when the phone rings; visible on both the phone chassis and handset and stay lit until new voicemail has been processed by the user
• Graphical display - Graphical monochrome display with resolution of 192 x 64 pixels and a white backlight provides scrollable three-line intuitive access to calling features and text-based XML applications; the Cisco Unified IP Phone 7931G also supports audio-based XML applications
• Four soft keys and a four-way rocker key - Dynamically present calling options to the user; the four-way rocker key allows easy movement through the displayed information
• Network features - Cisco Discovery Protocol; IEEE 802.1 p/q tagging and switching
• Ethernet switch - 10/100BASE-T Ethernet connection through two RJ-45 ports: one for the LAN connection and the other for connecting a downstream Ethernet device such as a PC
• Speakerphone - Full-duplex speakerphone for handling calls hands-free
• Volume control - Volume-control toggle to provide easy decibel-level adjustments of the handset, headset, speakerphone, and ringing volume.
• Headset port - Dedicated headset port eliminates the need for a separate amplifier when using a headset; allows the handset to remain in its cradle, making headset use simpler
• Single-position foot stand - Optimum display viewing and comfortable use of buttons and keys; the foot stand can be removed for wall mounting with mounting holes located on the base of the phone
• Multiple ring tones - More than 24 user-selectable ring tones
• American Disabilities Act (ADA) features - Hearing-aid-compatible (HAC) handset that meets ADA requirements, including ADA HAC requirements for a magnetic coupling to approved hearing aids; the phone dialing pad also complies with ADA requirements
• Voice quality - Comfort-noise generation and voice-activity-detection (VAD) programming on a system basis

Compatibility:

• Compatible with Cisco Unified CallManager Express Version 4.0(2) and later, using the Skinny Client Control Protocol (SCCP)